Keyz Property Management

How do I submit a maintenance request?

Article1 min readUpdated Feb 22, 2025View source ↗
There are three ways to submit maintenance requests:. . Online portal:. This is the recommended method to ensure the fastest processing of your request. Please visit your tenant portal by clicking here.. Email us:. You may email us at hello@keyzpm.com. Please ensure to have the following information included in your email:. Your name. A good phone number to reach you. A description of the issue you're experiencing. Picture(s) if available. The unit/suite number or location of concern if outside your unit/suite.. . Call us:. You may call us 24/7 at 1.844.4.KEYZ.PM (1.844.453.9976). Please note: Our team staffs the office Monday to Friday between 9am and 5pm. Callers outside these hours will be directed to a voicemail system. Please leave a detailed message in the appropriate mailbox. Be sure to reference the following information when leaving a message:. Your name. A good phone number to reach you. A description of the issue you're experiencing. Picture(s) if available. The unit/suite number or location of concern if outside your unit/suite.. .
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